Data Protection & Your Rights
Your privacy matters to us. This Privacy Policy explains what personal data infinity88 collects from Filipino members, how we use and protect it, and what rights you have over your own information. By using the platform, you agree to the practices described here.
Last updated: June 2025
When you register and use the infinity88 platform, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect payment-related information such as your GCash or Maya account details and local bank information used for deposits and withdrawals, though we do not store full card or account numbers beyond what is required for transaction processing. During identity verification, we may request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience.
The personal data we collect is used exclusively for purposes directly related to operating the infinity88 platform and serving Filipino members. Your account information is used to verify your identity, process deposits and withdrawals, and communicate important account updates to you. Transaction data is retained for financial record-keeping and to comply with anti-money laundering obligations under Philippine law. Technical and session data is used to detect suspicious activity, prevent fraud, and ensure the platform remains secure and stable for all members. We may also use your contact details to send you service-related notifications, such as withdrawal confirmations or security alerts — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally to analyse platform performance and improve the overall member experience.
infinity88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only where it is strictly necessary: with payment processors such as GCash and Maya to facilitate transactions, with identity verification partners to fulfil regulatory requirements, and with technology service providers who support the operation of the platform under strict confidentiality agreements. In cases where we are legally required to disclose information — for example, in response to a lawful request from a Philippine government authority or regulatory body — we will comply with that obligation. Any third party that receives your data on our behalf is contractually bound to handle it securely and only for the specific purpose for which it was shared. We do not transfer your personal data outside the Philippines except where required by a payment or verification partner operating internationally, and only with appropriate safeguards in place.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including financial record-keepingand anti-money laundering requirements. In general, account and transaction records are kept for a minimum of five years following account closure, in line with standard financial compliance obligations. Identity verification documents are retained for the period required by the relevant regulatory framework and are securely deleted once that period has elapsed. If you request deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and will inform you of any data that must be retained for legal reasons. Technical logs and session data are retained for a shorter period, typically no longer than twelve months, unless a specific security or compliance investigation requires longer retention.
The infinity88 platform uses cookies and similar technologies to provide a functional and personalised experience for Filipino members. Essential cookies are required for the platform to operate correctly — they manage your login session, remember your preferences, and keep your account secure during each visit. Analytical cookies help us understand how members navigate the platform so we can identify areas for improvement; this data is processed in aggregated form and does not identify you personally. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain platform features. We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. By continuing to use the platform after being informed of our cookie practices, you consent to the use of essential cookies as described here.
Protecting your personal data is a core responsibility that infinity88 takes seriously. We implement industry-standard technical and organisational security measures, including encrypted data transmission via HTTPS, secure storage of sensitive account information, and access controls that limit who within our organisation can view personal data. Payment transactions are processed through regulated payment partners that maintain their own security certifications. We conduct regular reviews of our security practices to identify and address potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for all members.
As a member of the infinity88 platform and a data subject under Philippine law, you have a number of rights regarding your personal data. You have the right to request access to the personal data we hold about you, and to receive a copy of that data in a commonly used format. You may request correction of any inaccurate or incomplete information held on your account at any time. You have the right to request deletion of your personal data, subject to any legal obligations that require us to retain certain records. You may also object to or request restriction of certain types of processing, and you have the right to withdraw consent for any processing that is based solely on your consent. To exercise any of these rights, please contact our support team at [email protected] with your registered account username and a clear description of your request, and we will respond within a reasonable timeframe.
The infinity88 platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data. Parents and guardians who believe a minor may have accessed the platform are encouraged to contact us at [email protected] so that we can take prompt action. Age verification is part of our standard account registration and identity verification process, and we take our responsibility to prevent underage access seriously.
infinity88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When material changes are made, we will notify members through the platform or by email to the address registered on your account. The date at the top of this page indicates when the policy was last revised. Continued use of the platform following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].
At a Glance
A quick summary of how infinity88 handles your data as a Filipino member.
Your personal information is never sold or rented to third parties. Data is shared only with regulated partners strictly necessary to operate your account and process payments.
You can request access, correction, or deletion of your data at any time by contacting [email protected]. We respond to all data requests within a reasonable timeframe.
All data transmissions use HTTPS encryption. Sensitive account and payment information is stored with strict access controls and reviewed regularly for security compliance.
Data is kept only as long as legally required — typically five years for financial records. Technical logs are cleared within twelve months unless a compliance matter requires otherwise.
Only essential and analytical cookies are used. No third-party advertising trackers are present. You can manage non-essential cookies through your browser settings at any time.
In the event of a data breach affecting your information, we will notify you and the relevant Philippine authorities promptly and in accordance with applicable data protection law.
If you have any questions about this Privacy Policy or want to exercise your data rights, reach out to the support team at [email protected]. For general platform questions, the FAQ page covers the most common topics for Filipino members. Ready to get started with a secure, trusted platform?